Exploring the Role of Technologies in Building Organizational Resilience towards Organizational Stability: A Case of Kazakhstan

Abstract

In the rapid technological developing world business and organizations must create robust strategies to adapt and withstand new disruptions. This study investigates the role of technologies in enhancing organizational resilience, eventually leading to organizational stability. The study employs qualitative research design by applying Gioia methodology to analyze semi-structured interviews with organizational leaders across various industries. Five principal types of disruption were discovered: geopolitical instability, pandemics, cybersecurity threats, natural disasters, and economic or trade disruptions. The results of the study reveal how organizations perceive and cope with such crises and illustrate the role of technological solutions in adaptation and recovery. The main contribution of this study is the development of a process model that clearly shows how organizations respond to certain disruptions with technology to get organizational stability. The data obtained represent both a theoretical contribution to research on sustainability and digital transformation, as well as a practical guide for managers interested in creating resilient and flexible organizations.

Keywords: Organizational Resilience, Technology, Digital Technologies, Organizational Stability, Disruption.